Specializing in chicken, Pollo Loco is a large restaurant with a taco bar and an order counter. Pollo Loco's decor is Southwestern and the restaurant serves Southwest/Mexican-style food including burritos, flame-grilled chicken and bowls. It also features a value menu. Customers can dine at the booths outside or in the food court outside. In addition to its eat-in service, Pollo Loco also offers catering services.