Specialties
All companies in all industries are trying to grow by attracting more customers to their respective product or service. The buyer often has several options when it comes time to make a purchase and top companies often try to gain an edge on the competition by looking at their product or service through the eyes of the consumer. Those eyes are your eyes as a secret shopper. From small businesses to large corporations in any industry that is competitive and offers many options to the prospective buyer, there is a need to utilize secret shoppers to effectively evaluate how they are doing versus the competition. Some types of common industries include retail stores, restaurants, movie theatres, car dealerships, apartment buildings, coffee shops and many more. Some common assignments include observing customer service, checking the status of store facilities for cleanliness, evaluating employee knowledge on a specific product, and so on.