Dynamic BDC is a leading contact center specializing in outbound telemarketing, internet lead handling, and telephone performance monitoring for dealerships. With over a million outbound calls made each month and 200,000 chat engagements handled, they offer a range of services including real-time internet follow-up, data mining campaigns, and appointment scheduling calls.
Operating from three locations in North America, Dynamic BDC provides personalized attention and tailored strategies based on immediate feedback from their call specialists and management team. Their services are designed to professionally handle consumer engagements, drive sales and service traffic, and help dealerships achieve a 2-3% lift in overall close rates for internet leads.
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