History
This company was created out of the desire to show businesses that delivering a great customer experience is easy and necessary whether you are just getting your business started or have been in business for years.
Specialties
At L3, we work with companies to establish a Voice of the Customer program that allows them to listen to customers, learn from what they are telling them, and live the experience that their customers are asking for. A Voice of the Customer takes the guesswork out of the customer experience and allows a business to operate efficiently by creating repeatable processes that delight customers and increase positive word of mouth economics.