Service Metrics Group is a leading global provider of customer experience measurement solutions, catering to a wide range of industries including hospitality, gaming, travel, tourism, retail, and entertainment. With a strong focus on the hospitality sector, they offer quality assurance assessments, solicited customer feedback, and online reputation management services to help businesses navigate the digital world of reviews and social media.
With a global presence spanning four continents and a team of field-based analysts in over 15 cities, Service Metrics Group is a dynamic company that is constantly expanding into new industries. They pride themselves on making customer experience measurement accessible, relevant, and useful, providing their clients with a report card worth bragging about.
Generated from the website